Malaysia Police Clearance FAQs [Everyone Should Know]

Obtaining a police clearance certificate from Malaysia is often a crucial step for those applying for immigration, employment, or legal processes. 

Whether you are a current resident, a former resident, or someone needing a certificate for international purposes, understanding the process can save you time and frustration. 

In this blog, you will find answers to the most frequently asked questions about the Malaysian police clearance certificate to guide you through each step. From application requirements to dealing with issues like delays or errors, you will find everything you need to know to make the process smooth and efficient.

What is a police clearance certificate, and why is it required in Malaysia?

A police clearance certificate is an official document issued by the Royal Malaysia Police (RMP) that certifies whether you have any criminal records in Malaysia. It is often required for immigration, employment, adoption, study abroad, or other legal purposes. This document assures authorities or employers that you have maintained a lawful status during your stay in Malaysia.

Who is eligible to apply for a police clearance certificate in Malaysia?

Eligibility typically includes:

• Malaysian citizens residing in or outside Malaysia.
• Foreign nationals who have resided in Malaysia for a specific duration.
• Applicants must provide proof of residence, such as tenancy agreements, employment letters, or utility bills. 
• Students, expatriates, or long-term visa holders may also apply if they can prove lawful stay.

What documents are required to apply for a police clearance certificate in Malaysia?

Commonly required documents include:

• A completed application form.
• A copy of your passport (showing personal details and immigration stamps).
• A copy of the MyKad (for Malaysian citizens).
• Two recent passport-sized photographs.
• Proof of residence in Malaysia (for foreigners).
• A supporting letter from the requesting organization (e.g., embassy, employer).

To avoid delay in processing time, you must check that all documents are clear and valid.

How can I apply for a police clearance certificate in Malaysia?

Applications can be submitted through:

The Royal Malaysia Police Headquarters: Visit the Criminal Record Department in Bukit Aman, Kuala Lumpur, for in-person applications.

Online Platforms: Some requests may be processed through the Malaysian government’s online portals.

Authorized Agencies: Foreigners living abroad can use private authorized agencies for a seamless application.

The exact process varies depending on your location, so checking the specific requirements beforehand is essential.

How long does it take to process a police clearance certificate in Malaysia?

Processing times generally range between 7 to 14 business days after submission of the application. However, delays may occur due to:

• Incomplete documentation.
• High application volumes.
• Additional verification steps for foreign nationals.

It is advisable to apply well in advance to meet deadlines for immigration or other requirements.

What is the validity period of a Malaysian police clearance certificate?

Typically, the certificate is valid for six months from the date of issuance. The exact duration may vary depending on the requirements of the requesting authority. Always confirm with the organization asking for the document to ensure compliance with their timelines.

Are there fees involved in obtaining a police clearance certificate?

Yes, there is a fee associated with the application process. The exact amount depends on:

• Whether the applicant is a Malaysian citizen or a foreigner.
• The mode of application (in-person vs. agency assistance).

As of now, the fee for Malaysian citizens is relatively minimal, but foreigners might incur additional costs, especially if using authorized private agency services.

Can a police clearance certificate be issued for someone who has left Malaysia?

Yes, former residents can apply for a certificate even if they are no longer in Malaysia. They must provide:

• Proof of their prior residence in Malaysia.
• A copy of their passport showing entry and exit stamps.
• Additional supporting documents as requested by the authorities.
• Using an authorized agent in Malaysia or the current country of residence can simplify the process for overseas applicants.

What should I do if my application for a police clearance certificate is rejected?

If your application is rejected, consider the following steps:

Verify Your Documents: Ensure all submitted documents are accurate and complete.

Seek Clarification: Contact the issuing department to understand the reason for rejection.

Resubmit the Application: Correct any identified errors and reapply.

Seek Professional Assistance: Engage an authorized agency if you encounter persistent issues.

Is it mandatory to translate a Malaysian police clearance certificate for international use?

Yes, if the certificate is required in a non-English-speaking country, it must be translated into the local language. Use certified translation services to ensure accuracy. Some embassies may also require the translated document to be notarized or legalized for acceptance.

Can I apply for a police clearance certificate in Malaysia without a valid passport?

A valid passport is usually a mandatory requirement, as it serves as proof of identity and residence in Malaysia. Your application may be rejected if you do not have a valid passport. If your passport has expired, renew it before applying for the certificate. Exceptions are rare and usually require a legal alternative, such as a government-issued travel document.

What are the common reasons for delays in obtaining a police clearance certificate in Malaysia?

Delays may occur due to:

Incomplete Application: Missing or incorrect documents.

Verification Challenges: Difficulty confirming the applicant’s residency or identity.

High Demand: During peak periods, such as visa application seasons.

Criminal Records Check: Cases involving prior legal issues may take longer.

To avoid delays, double-check your documents and apply well ahead of deadlines.

Can someone else apply for a police clearance certificate on my behalf in Malaysia?

Yes, a representative can apply on your behalf, but this usually requires:

• A signed authorization letter granting them permission.
• Copies of your identification documents (e.g., passport, MyKad).
• Proof of their identity (e.g., a copy of their MyKad or passport).

This option is particularly useful for applicants living abroad or unable to visit the issuing office in person.

Is a police clearance certificate required for all types of visas?

Not all visa types require a police clearance certificate. It is usually mandatory for:

• Immigration to countries like Canada, Australia, or New Zealand.
• Employment visas for specific industries, such as healthcare or education.
• Permanent residency applications.

Always confirm the requirement with the embassy or consulate of the country to which you are applying.

Can a police clearance certificate from Malaysia include details of traffic offences?

No, minor traffic offences are generally not included in a police clearance certificate. The certificate focuses on criminal offences and does not cover traffic violations unless they involve severe legal consequences, such as DUI or accidents leading to injuries or fatalities.

Do I need to submit biometrics or fingerprints for a police clearance certificate in Malaysia?

Yes, in many cases, fingerprint submission is required as part of the application process. This ensures accurate verification of the applicant’s identity and criminal record. Applicants can have their fingerprints taken at authorized centers, police stations, or consulates, depending on their location.

Can I use a police clearance certificate from Malaysia for multiple purposes?

While the certificate may serve multiple purposes, such as employment and immigration, some organizations may require a purpose-specific document. For example:

• Immigration authorities might ask for a fresh certificate.
• Employers may demand a certificate issued specifically for job-related verification.
• Confirm the requirements with the requesting party before submitting.

What happens if there is a criminal record on my police clearance certificate?

If a criminal record is found, the certificate will reflect the nature and details of the offence. Here’s what you can do:

Understand the Implications: Some offences may disqualify you from specific opportunities.

Seek Legal Advice: Consult a lawyer to address any inaccuracies or negotiate outcomes.

Consider Expungement: In some cases, minor offenses may be eligible for removal through a legal process.

Can foreign nationals apply for a Malaysian police clearance certificate after leaving the country?

Yes, foreign nationals who have resided in Malaysia can apply after leaving the country. They will need:

• Proof of prior residence (e.g., visa stamps, tenancy agreements).
• A valid passport and supporting documents.
• Using authorized agencies or consulates simplifies the process for overseas applicants.

Are there alternatives to obtaining a police clearance certificate in Malaysia?

In some cases, applicants may provide alternative documents, such as:

Character Reference Letters: From employers, academic institutions, or local authorities.

Court Clearance Documents: Verifying the absence of pending cases.

These alternatives are not always accepted, so confirm with the requesting party if they will suffice.

What should I do if my police clearance certificate contains errors?

If your police clearance certificate has errors, follow these steps:

• Contact the issuing department immediately.
• Provide proof of the correct details (e.g., passport, MyKad).
• Submit a written request for corrections along with supporting documents.
• Follow up regularly to ensure the error is rectified promptly.

It’s essential to address errors quickly to avoid delays in your application process.

Does a police clearance certificate expire in Malaysia?

Yes, a police clearance certificate has a validity period, typically six months. This ensures that the document reflects recent criminal record checks. If the certificate expires, you may need to reapply for an updated version, especially for immigration or legal purposes.

Can a rejected application for a police clearance certificate be appealed?

Yes, you can appeal a rejected application by:

• Understanding the reason for rejection (e.g., incomplete documents or eligibility issues).
• Providing additional evidence or corrected information.
• Submitting an appeal request to the issuing authority.
• Engaging a legal expert or authorized agent may improve your chances of success.

How can I verify the authenticity of a police clearance certificate in Malaysia?

To verify authenticity:

• Check the official stamp and signature from the issuing authority.
• Use online verification tools, if available, through the Royal Malaysia Police website.
• Contact the issuing department directly for confirmation.

This step is crucial to ensure the document is valid for official purposes.

Can I obtain a police clearance certificate in Malaysia if I am under investigation?

If you are under investigation, the application for a police clearance certificate may be delayed or denied. Authorities typically complete the investigation process before issuing a certificate. It’s advisable to consult with legal counsel to understand your options in such cases.

Do I need a separate police clearance certificate for each country I have lived in?

Yes, most immigration and legal processes require police clearance certificates from each country where you have lived for six months or more. For example, if you lived in Malaysia and another country, you would need certificates from both jurisdictions. This ensures comprehensive background checks.

What languages is the Malaysian police clearance certificate issued in?

The certificate is usually issued in English, which is widely accepted internationally. However, if you are submitting it to a country that requires a different language, you may need to:

• Obtain a certified translation.
• Have the translated document notarized.

This ensures the certificate meets the requirements of the requesting authority.

Can a police clearance certificate from Malaysia be used for adoption purposes?

Yes, a police clearance certificate is often required for adoption processes to confirm the adoptive parent’s clean criminal record. Applicants may need to mention the purpose (adoption) during the application and provide supporting documents requested by adoption agencies or courts.

Is a police clearance certificate required for short-term visits or tourist visas?

No, short-term visits or tourist visas generally do not require a police clearance certificate. The requirement typically applies to long-term visas, permanent residency, or employment. However, it’s always best to check with the embassy or consulate of the destination country.

Can I apply for a Malaysian police clearance certificate through an embassy or consulate?

Yes, Malaysian embassies and consulates assist citizens and former residents living abroad in obtaining police clearance certificates. The process usually involves:

• Submitting application forms and supporting documents.
• Providing fingerprints if required.
• Paying the applicable fees.

This method is convenient for applicants residing outside Malaysia.

Can I apply for a police clearance certificate in Malaysia if I have unpaid fines or penalties?

Unpaid fines or penalties, especially those related to legal or criminal matters, can impact your application. The authorities may withhold the issuance of the certificate until all dues are cleared. It’s crucial to:

• Settle any outstanding fines before applying.
• Provide proof of payment when submitting your application.

This ensures there are no obstacles during the review process.

What are the requirements for former Malaysian residents applying for a police clearance certificate?

Former residents need to provide:

• A copy of their expired residence permit or visa.
• Passport copies showing entry and exit stamps from Malaysia.
• Proof of their address during their stay in Malaysia (e.g., utility bills, tenancy agreements).

This helps authorities verify their residency period and process the application accordingly.

Can a police clearance certificate be denied for minor legal offences in Malaysia?

Minor offences, such as unpaid parking fines or minor infractions, typically do not result in denial of the certificate. However, unresolved legal issues or cases involving criminal charges may lead to denial. If in doubt, consult with a lawyer or the issuing authority to clarify your eligibility.

Are there any special requirements for students applying for a police clearance certificate in Malaysia?

Students applying for a PCC may need to provide:

• A copy of their student visa.
• Proof of enrollment at a Malaysian educational institution.
• A statement of purpose, such as for job applications or further studies abroad.

These documents help confirm their status and reason for the request.

How does the Malaysian police clearance certificate process differ for dual citizens?

Dual citizens need to clarify which nationality they are applying under. Depending on the country they are submitting the certificate to, they may be required to:

• Provide documentation for both nationalities.
• Specify the country of application on the certificate request form.
• Ensure compliance with local regulations in the requesting country.

Clear communication with both authorities and the destination country ensures smooth processing.

Can I apply for a police clearance certificate if I have only lived in Malaysia temporarily?

Yes, you can apply for a police clearance certificate even if you have only lived in Malaysia temporarily. However, the authorities will require proof of your stay, such as:

• Entry and exit stamps in your passport.
• A valid visa or work permit for your stay duration.
• Documentation of your temporary address (e.g., rental agreements or utility bills).

The certificate will reflect your time in Malaysia and can be used for immigration or legal purposes.

What is the role of a third-party agency in obtaining a police clearance certificate in Malaysia?

Third-party agencies can help streamline the process for you, especially if you are living abroad or cannot visit Malaysia in person. They assist with:

• Submitting the required documents to the relevant authorities.
• Handling fingerprinting or biometrics (if necessary).
• Tracking the application status and ensuring timely delivery.

These agencies can save time and effort, ensuring you don’t face delays due to missing information or procedural misunderstandings.

Conclusion

Going through the police clearance certificate process does not have to be difficult. With the right information and preparation, you can easily get the documentation you need. 

Need help with your application?

Contact us today for professional assistance and ensure a hassle-free experience!